Competency tests
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Sign in or create an account150 of 150 skills
C01 Understand Simple Spoken Information
Can identify the main message in short, clear conversations and announcements.
Not taken yetC02 Give Basic Spoken Information
Can communicate straightforward personal, practical or factual information verbally.
Not taken yetC03 Ask Simple Questions
Can ask a short, clear question to get information or help, such as asking for directions, prices or opening times, and understand the reply.
Not taken yetC04 Participate in Everyday Conversations
Can take turns, respond appropriately and maintain a short conversation.
Not taken yetC05 Listen for Important Details
Can identify names, times, actions, instructions and other key information in spoken communication.
Not taken yetC06 Ask for Clarification
Can recognise misunderstanding and ask another person to repeat, explain or confirm information.
Not taken yetC07 Give Clear Spoken Instructions
Can explain a straightforward task or process in an understandable sequence.
Not taken yetC08 Communicate by Telephone or Video Call
Can begin, maintain and close routine remote conversations appropriately.
Not taken yetC09 Participate in Workplace and Group Discussions
Can contribute relevant ideas, listen to others and respond constructively during group communication.
Not taken yetC10 Give and Receive Feedback
Can provide specific, respectful feedback and respond constructively to feedback from others.
Not taken yetC11 Communicate with Customers or Service Providers
Can explain needs, exchange information and resolve routine enquiries appropriately.
Not taken yetC12 Use Appropriate Non-Verbal Communication
Can interpret and use eye contact, posture, facial expression, gesture and other non-verbal signals appropriately.
Not taken yetC13 Present Information to a Group
Can organise and deliver a clear spoken presentation suited to its purpose and audience.
Not taken yetC14 Participate Effectively in Meetings
Can prepare for a formal meeting using the agenda, contribute at the right point, follow decisions as they are made and confirm what actions they are responsible for.
Not taken yetC15 Manage Difficult Conversations
Can remain constructive when discussing disagreement, misunderstanding, complaints or sensitive issues.
Not taken yetC16 Adapt Communication Across Cultures and Contexts
Can adjust language and interaction style while respecting cultural, social and situational differences.
Not taken yetC17 Evaluate Spoken Claims and Information
Can distinguish fact, interpretation, opinion and persuasive techniques in spoken communication.
Not taken yetC18 Negotiate Practical Outcomes
Can explain interests, explore alternatives and work towards an acceptable agreement.
Not taken yetC19 Adapt Communication Strategically
Can strategically adapt language, detail, tone, channel and approach to audience needs and intended outcomes, monitor audience responses, and revise communication when it is not working.
Not taken yetC20 Facilitate Collaborative Communication
Can help a group exchange information, manage different perspectives and reach shared understanding or decisions.
Not taken yetD01 Operate Common Digital Devices
Can perform basic actions on computers, tablets or smartphones, including opening, closing and switching between applications.
Not taken yetD02 Use Basic Device Controls and Settings
Can adjust common settings such as sound, display, connectivity and accessibility options.
Not taken yetD03 Navigate Digital Interfaces
Can use menus, buttons, links, icons, tabs and navigation controls to complete straightforward tasks.
Not taken yetD04 Enter and Edit Digital Information
Can type, select, copy, delete and make simple changes to text or other digital content.
Not taken yetD05 Create and Access Online Accounts
Can create an account, sign in and sign out while following basic account-security practices.
Not taken yetD06 Manage Files and Folders
Can create, name, save, locate, organise and delete digital files and folders.
Not taken yetD07 Navigate the Web
Can use a browser to open websites, move between pages and complete routine web-based activities.
Not taken yetD08 Search for Information Online
Can choose useful search terms and locate relevant online information.
Not taken yetD09 Use Email and Digital Messaging
Can send, receive, reply to and organise routine digital communications and attachments.
Not taken yetD10 Complete Online Forms and Services
Can enter information, upload required files and complete routine online transactions or service processes.
Not taken yetD11 Evaluate Online Information
Can consider source, purpose, currency, evidence and consistency when deciding whether online information is reliable.
Not taken yetD12 Create and Edit Digital Documents
Can prepare, format, edit and save practical documents using appropriate digital tools.
Not taken yetD13 Work with Digital Tables and Spreadsheets
Can enter, organise, format and perform straightforward calculations with tabular digital information.
Not taken yetD14 Create Simple Digital Presentations
Can organise text, images and other content into a clear sequence for presentation.
Not taken yetD15 Collaborate Using Digital Tools
Can participate in shared documents, online meetings, messaging spaces or comparable collaborative environments.
Not taken yetD16 Manage Cloud-Based Information
Can store, synchronise, share and control access to files using cloud-based services.
Not taken yetD17 Protect Personal Information and Privacy
Can make informed choices about personal data, permissions, sharing, account information and privacy settings.
Not taken yetD18 Recognise Digital Scams and Security Threats
Can identify suspicious links, messages, requests, websites and common attempts to obtain information or access.
Not taken yetD19 Maintain Basic Digital Security
Can maintain basic digital security by protecting credentials, enabling two-factor authentication, installing software updates and backing up important files.
Not taken yetD20 Troubleshoot Common Digital Problems
Can identify likely causes and try safe, systematic steps when a device, application, connection or digital process does not work as expected.
Not taken yetD21 Manage Digital Identity and Footprint
Can make informed decisions about what they create, share and retain online and consider possible longer-term consequences.
Not taken yetD22 Understand the Role and Limits of AI Tools
Can explain common uses and limitations of generative and automated AI systems, including the possibility of inaccurate or biased outputs.
Not taken yetD23 Use AI Tools Purposefully and Critically
Can give clear instructions to an AI tool, assess its output, verify important information and improve results through appropriate follow-up.
Not taken yetD24 Use Digital and AI Tools Responsibly
Can decide whether and how to use a digital or AI tool for a task, checking its output for accuracy, protecting personal information, crediting sources and considering effects on other people.
Not taken yetL01 Identify a Personal Learning Goal
Can describe something they want or need to learn and explain why it matters.
Not taken yetL02 Recognise Existing Strengths
Can identify skills, knowledge and experience that may support new learning.
Not taken yetL03 Identify Learning Needs
Can recognise what they find difficult in a task and say what kind of help, practice or information would help them improve.
Not taken yetL04 Follow a Simple Learning Plan
Can complete planned learning activities and keep track of straightforward requirements.
Not taken yetL05 Select Useful Learning Resources
Can choose suitable people, materials, tools or activities to support a learning goal.
Not taken yetL06 Ask for Learning Support
Can recognise when assistance is needed and ask an appropriate person or service for help.
Not taken yetL07 Use Basic Learning Strategies
Can use strategies such as note-taking, repetition, demonstration, examples and practice to support understanding.
Not taken yetL08 Establish Productive Learning Routines
Can organise regular time, resources and a suitable place for learning, and follow a simple learning routine over at least three weeks, with support when needed.
Not taken yetL09 Use Feedback to Improve
Can identify useful information from feedback and apply it to improve subsequent performance.
Not taken yetL10 Monitor Learning Progress
Can compare current performance with an intended learning goal and recognise progress or gaps.
Not taken yetL11 Reflect on Learning Experiences
Can identify what worked, what was difficult and what could be approached differently next time.
Not taken yetL12 Manage Time and Competing Priorities
Can organise learning activities alongside work, family or other responsibilities.
Not taken yetL13 Adapt Learning Strategies
Can change learning methods when the current approach is not producing the desired result.
Not taken yetL14 Transfer Learning to New Situations
Can recognise how previously learned knowledge or skills can help address a new task or context.
Not taken yetL15 Respond Constructively to Change
Can identify new skill requirements and take practical steps when technology, responsibilities or circumstances change.
Not taken yetL16 Direct Personal Learning Independently
Can work out what they need to learn when facing an unfamiliar or changing situation, find and judge suitable resources, and manage their own learning so they can apply it successfully.
Not taken yetL17 Build an Ongoing Development Plan
Can identify future learning priorities and establish realistic actions for continuing personal or professional development.
Not taken yetL18 Demonstrate and Explain Learning Progress
Can choose examples of their own work that show how their skills have developed, explain what they learned and describe how they will use it, for example in a job interview or review.
Not taken yetN01 Recognise and Use Everyday Numbers
Can identify, read, write and use numbers commonly encountered in daily life.
Not taken yetN02 Compare and Order Quantities
Can determine which numbers, amounts or quantities are larger, smaller or equal.
Not taken yetN03 Use Basic Addition and Subtraction
Can calculate totals, differences and simple changes in familiar situations.
Not taken yetN04 Use Basic Multiplication and Division
Can solve straightforward grouping, sharing and repeated-quantity problems.
Not taken yetN05 Use Money in Everyday Transactions
Can pay for everyday items, recognise amounts on prices and receipts, and check that the change or balance given is correct.
Not taken yetN06 Calculate Everyday Costs
Can add and compare prices and calculate the total cost of several items or services.
Not taken yetN07 Manage Basic Personal Spending
Can compare available money with planned expenses and identify whether spending is affordable.
Not taken yetN08 Read and Calculate Time
Can interpret clocks, dates and durations and calculate straightforward time intervals.
Not taken yetN09 Use Timetables and Schedules Numerically
Can read a simple timetable, roster or appointment schedule and calculate start and finish times, durations, waiting times and hours worked, including intervals across midday or one midnight boundary with clear day labels.
Not taken yetN10 Measure Everyday Quantities
Can measure and compare length, mass, volume, temperature and other common quantities using appropriate tools.
Not taken yetN11 Convert Common Units
Can convert between commonly used units when completing practical tasks.
Not taken yetN12 Estimate Quantities and Results
Can make reasonable estimates and use them to anticipate or check calculated answers.
Not taken yetN13 Use Fractions and Decimals
Can interpret and calculate common fractions and decimal quantities in everyday situations.
Not taken yetN14 Use Percentages
Can calculate and interpret percentages involving discounts, increases, proportions and other practical situations.
Not taken yetN15 Use Rates and Ratios
Can interpret and calculate rates, ratios and proportional relationships in familiar contexts.
Not taken yetN16 Interpret Tables and Charts
Can locate, compare and interpret quantitative information displayed in tables, charts and graphs.
Not taken yetN17 Summarise Sets of Numerical Data
Can use common measures such as totals, averages and ranges to describe numerical information.
Not taken yetN18 Compare Quantitative Information
Can compare figures from two or more sources, such as quotes, reports or price lists, notice when they measure different things, and identify which differences are meaningful.
Not taken yetN19 Use Scale and Proportion
Can apply scale, proportional reasoning and relative size when interpreting maps, diagrams, plans or practical situations.
Not taken yetN20 Apply Formulas to Practical Problems
Can select values and correctly use a provided formula to calculate a practical result.
Not taken yetN21 Use Digital Tools for Calculations
Can use calculators, spreadsheets or comparable digital tools to organise and analyse quantitative information.
Not taken yetN22 Interpret Financial Calculations
Can reason about fees, repayments, interest, discounts, price changes and other common financial information.
Not taken yetN23 Evaluate Numerical Claims
Can determine whether a numerical claim, graph, statistic or calculation appears reasonable and sufficiently supported.
Not taken yetN24 Solve Multi-Step Quantitative Problems
Can plan and carry out the calculations needed for a practical problem with several stages, such as budgeting a project or planning materials, and check whether the answer is reasonable.
Not taken yetP01 Recognise a Practical Problem
Can identify when a situation differs from what is expected or required.
Not taken yetP02 Describe the Problem Clearly
Can explain what is happening, who or what is affected and why attention is needed.
Not taken yetP03 Identify the Desired Outcome
Can describe what a successful resolution should achieve.
Not taken yetP04 Gather Basic Relevant Information
Can identify and collect straightforward information needed to better understand a problem.
Not taken yetP05 Separate Relevant from Irrelevant Information
Can distinguish information that contributes to solving a problem from information that does not.
Not taken yetP06 Identify Possible Causes
Can consider likely reasons why a problem has occurred rather than responding only to its visible effects.
Not taken yetP07 Generate Possible Solutions
Can identify more than one practical way of responding to a problem.
Not taken yetP08 Recognise Constraints and Requirements
Can identify limits such as time, cost, rules, available resources, safety requirements or other conditions affecting a solution.
Not taken yetP09 Compare Possible Solutions
Can compare options using relevant criteria such as effort, cost, benefit, time and practicality.
Not taken yetP10 Identify Risks and Consequences
Can anticipate benefits and relevant risks before acting, consider immediate and longer-term effects on themselves and others, and explain whether these change their choice.
Not taken yetP11 Make an Evidence-Informed Decision
Can select a reasonable course of action using available facts, priorities and constraints.
Not taken yetP12 Create an Action Plan
Can break a solution into manageable actions, responsibilities and timeframes.
Not taken yetP13 Implement and Monitor a Solution
Can carry out an agreed approach and check whether it is producing the intended result.
Not taken yetP14 Adjust a Solution When Conditions Change
Can recognise when an approach is not working and modify it using new information or circumstances.
Not taken yetP15 Troubleshoot Systematically
Can test likely causes one at a time and use results to narrow down the source of a practical problem.
Not taken yetP16 Solve Problems Collaboratively
Can contribute information, consider different perspectives and work with others towards a solution.
Not taken yetP17 Evaluate Evidence and Assumptions
Can question the quality of available evidence and recognise unsupported assumptions before reaching a conclusion.
Not taken yetP18 Make Decisions Under Uncertainty
Can act when information is incomplete by weighing evidence, uncertainty, risk and potential consequences.
Not taken yetP19 Consider Wider and Ethical Impacts
Can consider how a decision may affect other people, fairness, privacy, safety, shared resources or the environment, and explain how this changes what they decide.
Not taken yetP20 Review Outcomes and Transfer Learning
Can look back at a decision or plan after it has happened, compare the result with what was expected, identify what to keep or change, and apply this to a new situation.
Not taken yetR01 Recognise Everyday Words and Information
Can recognise familiar words, numbers, names, symbols and short phrases encountered in everyday life.
Not taken yetR02 Read Signs and Simple Notices
Can understand the main message in common signs, labels, warnings and short public notices.
Not taken yetR03 Find Basic Personal Information
Can locate names, dates, addresses, prices, times and other straightforward details in a short text.
Not taken yetR04 Follow Simple Written Instructions
Can read and follow short instructions containing a small number of clearly sequenced steps.
Not taken yetR05 Read Everyday Messages
Can understand the purpose and important details of short text messages, emails and written reminders.
Not taken yetR06 Read Forms and Applications
Can locate and interpret the information required to complete common paper or online forms.
Not taken yetR07 Read Timetables and Schedules
Can locate useful information in calendars, timetables, appointments, rosters and schedules.
Not taken yetR08 Read Labels and Product Information
Can interpret commonly used product labels, packaging information, quantities, directions and warnings.
Not taken yetR09 Identify the Purpose of a Text
Can recognise whether a text is intended to inform, instruct, request, advertise, warn or persuade.
Not taken yetR10 Identify Key Ideas and Supporting Details
Can distinguish the main point of a practical text from supporting or less important information.
Not taken yetR11 Understand Information in Sequence
Can interpret events, instructions or processes presented in chronological or logical order.
Not taken yetR12 Work Out Meaning from Context
Can use surrounding words, headings, images or examples to understand unfamiliar vocabulary and expressions.
Not taken yetR13 Read Workplace and Service Documents
Can read a routine workplace or service document, such as a roster, policy notice or service letter, and identify what it is about, the key facts and any action they need to take.
Not taken yetR14 Read Information Presented in Different Formats
Can combine information from paragraphs, lists, tables, diagrams, icons and other common formats.
Not taken yetR15 Compare Information Across Texts
Can identify similarities, differences and relevant information across two or more sources.
Not taken yetR16 Interpret Detailed Instructions and Procedures
Can follow multi-step instructions containing conditions, choices or additional explanatory information.
Not taken yetR17 Make Reasonable Inferences
Can identify information that is implied but not directly stated in a practical text.
Not taken yetR18 Summarise Practical Information
Can read a longer practical document, or two or three related texts, and pass on the main points accurately in a short spoken or written summary for someone else.
Not taken yetR19 Evaluate the Reliability of Written Information
Can consider authorship, evidence, date, purpose and other indicators when deciding whether written information is trustworthy.
Not taken yetR20 Interpret Policies, Conditions and Responsibilities
Can identify important rights, responsibilities, conditions, exclusions and consequences within practical policies or agreements.
Not taken yetR21 Evaluate Claims and Arguments
Can distinguish evidence, opinion, assumptions and persuasive claims within written material.
Not taken yetR22 Integrate Information for Action
Can combine information from several written sources, including ones that disagree or are out of date, decide which to rely on, and use it to make a decision or complete a practical task.
Not taken yetW01 Enter Basic Personal Information
Can accurately write or enter common personal details such as name, contact information and dates.
Not taken yetW02 Write Short Everyday Notes
Can produce short, understandable notes, reminders and simple written messages.
Not taken yetW03 Complete Simple Forms
Can complete a whole short form, such as a sign-up, booking or request form, by following its instructions, choosing options, writing short answers and checking it before submitting.
Not taken yetW04 Write Simple Sentences
Can communicate a clear idea using understandable words, basic sentence structure and appropriate punctuation.
Not taken yetW05 Write Clear Text Messages
Can compose short digital messages that communicate purpose and essential information clearly.
Not taken yetW06 Write Basic Emails
Can write a simple email with an appropriate greeting, purpose, relevant details and closing.
Not taken yetW07 Write Everyday Instructions
Can write short instructions in a logical sequence so that another person can follow them.
Not taken yetW08 Describe People, Places, Objects and Events
Can write a short, clear factual description, such as a lost-item report, directions to a place or what happened at an event, choosing details that help the reader.
Not taken yetW09 Record Practical Information
Can write accurate factual records, such as appointments, deliveries, payments or incidents, including the date, time, people involved and what happened, so others can rely on them.
Not taken yetW10 Organise Information into Paragraphs
Can group related ideas logically and use paragraphs to make a document easier to understand.
Not taken yetW11 Adapt Tone to Purpose
Can choose appropriate wording and level of formality for personal, community, learning and workplace situations.
Not taken yetW12 Make Written Requests and Enquiries
Can clearly explain what information, assistance or action is required and provide necessary supporting details.
Not taken yetW13 Proofread Everyday Writing
Can identify and correct common problems involving spelling, grammar, punctuation, missing information and clarity.
Not taken yetW14 Write Explanations and Summaries
Can communicate the essential points of an event, process, discussion or source in concise written form.
Not taken yetW15 Write Professional Correspondence
Can prepare clear and appropriately structured workplace or service-related correspondence.
Not taken yetW16 Write Applications and Supporting Statements
Can present relevant experience, skills and information when responding to an opportunity or requirement.
Not taken yetW17 Write Structured Reports and Records
Can organise information into a formal report or record with clear headings, such as an incident report, progress report or meeting record, and include facts, outcomes and next steps.
Not taken yetW18 Present a Supported Written Viewpoint
Can state a position and support it with relevant reasons, examples or evidence.
Not taken yetW19 Adapt Writing for Different Audiences
Can substantially change language, structure, detail and tone to suit different readers and purposes.
Not taken yetW20 Integrate Information from Multiple Sources
Can select, reorganise and appropriately acknowledge information drawn from several sources.
Not taken yetW21 Revise Writing for Clarity and Impact
Can critically review a substantial piece of their own writing, then reorganise, cut, correct or rewrite content to improve its structure, accuracy, accessibility, tone and effectiveness for its purpose and audience.
Not taken yetW22 Produce Complex Practical Documents
Can independently plan, draft and refine substantial documents that combine information, explanation and judgement.
Not taken yet